Legal
Terms of service
Last updated 1 November 2026 · Applies to all print orders and workshop bookings
01
About these terms
These terms apply to every order and workshop booking with Quoinwell Press Ltd. By approving a proof or booking a seat you agree to them.
02
Quotes and proofs
Quotes are valid for 30 days. Nothing is printed until you approve a written proof. Please check spelling, dates and names carefully: we print exactly what is approved.
03
Payment
Orders require a 50% deposit when the proof is approved and the balance before dispatch or collection. Workshops are paid in full when booked.
04
The nature of letterpress
Every piece is printed by hand. Small variations in ink density, impression and registration between sheets are part of the process and are not defects.
05
Turnaround and delivery
Turnaround times run from the approved proof. We’ll always tell you if a paper or ink delay affects your date. Couriered orders are insured and tracked.
06
Changes and cancellations
Changes after proof approval may incur plate and setup costs. Orders cancelled after printing has started are charged for work completed and materials used.
07
Workshops
Workshop seats can be moved to another date up to 14 days before the class. Within 14 days we can’t offer refunds, but you’re welcome to send someone in your place.
08
Liability
If something we print is our fault we’ll reprint it. Our liability is limited to the value of the order. Nothing here limits rights you have by law.
09
Governing law
These terms are governed by the laws of England and Wales.
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